PRESERVING VALUES – EVEN IN DIFFICULT TIMES?

17 years of company history – and only one commission loss. Things have changed since last year.

Since then, we’ve been dealing with three outstanding cases: proof provided, brokerage services documented, agreements recorded in writing – yet payment is still being refused. Instead, we’re experiencing contradictory explanations that are clearly intended to circumvent a legitimate claim.

The interest rate turnaround has left its mark – both mentally and financially. This is palpable.

It’s painful to note that among them are long-time companions with whom we’ve celebrated successes and overcome setbacks – people we least expected.

In difficult times, values ​​that were once self-evident seem more quickly negotiable. This is bittersweet, especially since we consistently conduct ourselves in a fair, transparent, and cooperative manner. We openly expressed our lack of understanding and sought dialogue – without success. In the end, there was no alternative to a step that was unfamiliar to us: legal action.

Despite everything, I believe in the good in people. Perhaps there are reasons we don’t yet see. Perhaps the waters will calm down, and the story will still find a conciliatory ending – with a look forward to the future in partnership.

One thing is certain: Mutual trust in a business relationship grows over years – and a few missteps are enough to shake it.

For our part, we adhere to our values: fairness, transparency, and partnership.

Delano Kyles · CEO & Managing Partner